Can i add a product to my order ?
Have you ordered on our website and have you forgotten something? Then contact us quickly.
Adding a product to an existing order :
If you forgot something after placing the order and you don't want to pay twice for shipping, please contact us as soon as possible. Preferably you can do this by e-mail, stating your name and order number and what you want to add. Once the order has been processed in our warehouse, we can no longer change the order for you.
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Can i return my order ?
Conditions for returning a product: you have 14 days to return one or more articles to us depending on the type of problem encountered. Customized products are excluded from the right of withdrawal and can therefore not be returned (tubes, zinced ...
Can i change or cancel my order ?
Have you ordered and realized you made a mistake ? Then contact us quickly. Change order : If you forgot something after placing the order or if you want to change the order, please contact us as soon as possible. Preferably you can do this by ...
How can i return my order ?
After validation from our customer service, several options are available to you to send your package: HOW TO RETURN YOUR PACKAGE : - Use the original box to return the products, they are double sided in order to avoid breaking during transport. - ...
Longest tube i can order ?
We are limited by the carriers options for shipping the tubes. Here is a quick recap of the possible length we can shipped based on the country and carrier : FRANCE : - Fedex takes max 2.5m. - Geodis messagerie takes max 4m (3m during covid). - ...
Can i collect my order in person ?
Sorry, we do not accept customers at the warehouse for security reasons. We offer the best shipping for delivery around the world. Tubeclampstore.com Online sale of tubular fittings.